MacBook Air
11-inch and 13-inch Intel models; Retina 2018–2020; M1 A2337; M2 A2681; M2 15-inch A2941; M3 A3113/A3114; M4 A3240/A3241.
Hardware & software support directory
Mac, PC, workstation, server, NAS and RAID models supported
Help with hardware faults, operating systems, applications, upgrades, networking, storage failures and data recovery for homes and organizations across Southern California.
Apple computers
Mac model families
Intel and Apple silicon systems, subject to parts availability, security locks and device condition.
MacBook Pro
13-inch A1278/A1706/A1708/A1989/A2159/A2251/A2289/A2338; 14-inch A2442/A2779/A2918/A2992/A3112/A3185; 15-inch A1286/A1398/A1707/A1990; 16-inch A2141/A2485/A2780/A2991/A3186.
iMac & iMac Pro
21.5-inch A1311/A1418/A2116; 27-inch A1312/A1419/A2115; 24-inch Apple silicon A2438/A2439/A2873/A2874; iMac Pro A1862.
Mac mini, Studio & Pro
Mac mini A1347/A1993/A2348/A2686/A2816/A3238; Mac Studio A2615/A2901/A3143; Mac Pro A1186/A1289/A1481/A1991/A2304/A2786.
Windows and Linux computers
PC, laptop and workstation families
Dell
OptiPlex 3000/5000/7000 series including 3050, 3060, 3070, 3080, 3090, 5000, 5070, 5080, 5090, 7000, 7070, 7080, 7090; Latitude 3000/5000/7000/9000; XPS 13/15/16/17; Precision 3000/5000/7000.
HP
EliteDesk and ProDesk 400/600/800; EliteBook 600/800/1000; ProBook 400/600; ZBook Firefly/Power/Studio/Fury; Z2, Z4, Z6 and Z8 workstations; Pavilion, ENVY, Spectre and OMEN.
Lenovo
ThinkCentre M/Tiny/Neo; ThinkPad E, L, T, X, P and Z series; ThinkStation P3, P5, P7, P8, P330, P340, P350, P360, P520, P620, P720 and P920; IdeaPad, Yoga and Legion.
Microsoft Surface
Surface Pro 4–11, Pro X, Laptop 1–7, Laptop Studio 1–2, Surface Book 1–3, Surface Go 1–4 and Surface Studio 1–2+.
Acer, ASUS & MSI
Acer Aspire, Swift, TravelMate, Predator and ConceptD; ASUS ExpertBook, Zenbook, Vivobook, ProArt, ROG and TUF; MSI Modern, Prestige, Creator, Stealth, Raider and Katana.
Custom PCs
Intel and AMD desktops, gaming PCs, creator workstations and small-form-factor systems using ASUS, Gigabyte, MSI, ASRock, Corsair, NZXT and other components.
Business infrastructure
Server and storage model families
Dell PowerEdge
T130/T140/T150, T330/T340/T350/T550/T560; R230/R240/R250, R430/R440/R450, R530/R540/R550, R630/R640/R650/R660, R730/R740/R750/R760, R930/R940/R960.
HPE ProLiant
MicroServer Gen8/Gen10/Gen10 Plus; ML30/ML110/ML350; DL20/DL160/DL180/DL360/DL380/DL560/DL580 Gen8 through Gen11.
Lenovo & IBM
ThinkSystem ST50/ST250/ST550/ST650 and SR250/SR530/SR550/SR590/SR630/SR650/SR850/SR950; IBM System x and xSeries legacy servers.
Supermicro & white-box
SuperServer tower, rackmount, Twin, FatTwin and storage systems; custom Windows Server, Linux, VMware and Hyper-V hosts.
NAS
Synology DiskStation and RackStation; QNAP TS/TVS/TBS/TL; Drobo 5/B800/B810; WD My Cloud; NETGEAR ReadyNAS; Buffalo LinkStation/TeraStation; ASUSTOR, TerraMaster, Thecus and TrueNAS.
View exact NAS models →RAID systems
Dell PERC H-series; HPE Smart Array P/E-series; Broadcom/LSI MegaRAID; Adaptec SmartRAID; Areca ARC; Promise Pegasus/VTrak; Intel RST/VROC; RAID 0/1/5/6/10/50/60, JBOD, ZFS and Storage Spaces.
View RAID details →Problems we solve
Hardware, software and technical support
Hardware
No power, overheating, liquid damage assessment, broken screens, batteries, keyboards, memory, storage, ports, fans, power supplies and component diagnostics.
Software
Windows and macOS errors, slow startup, crashes, updates, drivers, application faults, user profiles, Microsoft 365, email, malware cleanup and backup problems.
Networks & servers
Wi-Fi and Ethernet faults, permissions, Active Directory, file sharing, virtualization, backups, cloud services, NAS access and degraded RAID troubleshooting.
Data recovery
Failed hard drives and SSDs, inaccessible Macs and PCs, deleted files, corrupt volumes, non-booting NAS devices and failed multi-disk arrays.
Browse recovery models →Don’t see your model? The lists are representative, not exhaustive. Send the manufacturer, exact model or service tag, symptoms and any error message for an assessment. Manufacturer names are used only to identify compatible service categories; Creative IT USA is an independent service provider.