IT Support
Remote support from $110/hour and scheduled on-site support from $165. We assist with computers, user accounts, email, printers, networks and cloud services.
View IT support →Local technology support without the runaround. Creative IT USA serves customers in Pico Rivera with remote assistance and scheduled on-site support where practical.
From one-off troubleshooting to ongoing care, we help keep devices, accounts, backups and networks working reliably.
Remote support from $110/hour and scheduled on-site support from $165. We assist with computers, user accounts, email, printers, networks and cloud services.
View IT support →Logical data recovery starts from $249, with advanced recovery from $495 depending on the device, fault and work required.
View data recovery →Security reviews, MFA, endpoint protection, encryption, patching and access-control improvements for small businesses and professionals.
View cybersecurity →Backup setup from $295/device, managed cloud backup from $89/month/device, and Microsoft 365 backup from $12/month/user.
View backup services →Starting prices are in U.S. dollars. Travel, hardware, software, licensing, storage, emergency work and applicable taxes may be additional. We confirm pricing before chargeable work begins.
Many software, account, email, cloud and user issues can be resolved remotely. When hands-on work is required, we can discuss scheduled on-site availability and any travel charge before booking.
Describe the problem and we’ll recommend the most practical next step.
Creative IT USA uses professional data-recovery technology, including PC-3000 class tools, for diagnosis and recovery work on supported storage devices. We handle hard drives, SSDs, NAS appliances, RAID arrays, external drives, USB media and memory cards. Exact recoverability depends on the failure, controller, firmware, encryption and media condition.
Seagate BarraCuda, IronWolf, IronWolf Pro, Exos, SkyHawk; Western Digital Blue, Black, Red, Red Plus, Red Pro, Purple, Gold, Ultrastar; Toshiba P300, X300, N300, S300, MG-series; HGST Deskstar and Ultrastar; plus many legacy SATA, SAS and IDE/PATA drives.
Samsung 840/850/860/870 EVO & PRO, 950/960/970/980/990 NVMe families; Crucial MX/BX/P-series; WD Blue/Black/SN-series; SanDisk Ultra/Extreme; Kingston KC/NV/A-series; SK hynix Gold/Platinum; Intel SSD families; Micron, Corsair, Sabrent and other SATA, M.2 NVMe and PCIe SSDs.
DiskStation DS220+, DS223, DS224+, DS420+, DS423+, DS920+, DS923+, DS1522+, DS1621+, DS1821+, DS1823xs+; RackStation RS1221+, RS2423+, RS3621xs+ and related supported models.
TS-233, TS-264, TS-262, TS-464, TS-453D, TS-473A, TS-664, TS-673A, TS-873A; TVS-h474, TVS-h674, TVS-h874; rackmount TS/TVS families and related QNAP systems.
Western Digital My Cloud Home, My Cloud EX2 Ultra, EX4100, PR2100, PR4100; ASUSTOR Drivestor, Lockerstor and Flashstor families; TerraMaster F2/F4/F5-series; NETGEAR ReadyNAS Duo, Ultra, 100/200/300/400/500/600 series; Buffalo LinkStation and TeraStation families; Drobo 5N/5N2, B810n and legacy units.
RAID 0, 1, 5, 6, 10, JBOD and many proprietary NAS layouts. Recovery can include failed disks, degraded arrays, deleted volumes, damaged file systems, accidental rebuilds and NAS units that no longer boot.